2110 Industrial Dr RM of Sherwood, Regina SK S4K 0A6

Master Recyclers

Warranty Information

Warranties Offered

Standard Warranty

Our standard 30-day warranty provides parts-only coverage. If the part is found to be defective within 30 days from the date on the invoice, the customer may return the part to us and we will either replace it with another of similar quality or refund the customer at our discretion. To begin a warranty claim, the buyer must contact Master Recyclers with an invoice number and/or copy of original receipts prior to removing any defective part. An RMA number or claim number must be assigned, and repair instructions provided prior to other expenses incurred by the customer.

Extended Warranty

A 1-year extended warranty may be purchased on select parts at 25% of the replacement cost; e.g. if the part is $500, the extended warranty will be $125. The same terms and conditions of the 30-day warranty apply to the extended warranty.

Labor Warranty

Labor warranty options are available at 25% of the coverage value; e.g. if the coverage desired is $1000, the labor warranty will be $250. Speak to your sales specialist for more details. Coverage remains the same as the 30 day & 1 year warranties, with the addition of labor coverage per the block purchased. Service must be completed by a certified mechanic and labor claim must be submitted by that mechanic.

Warranty Claims

Making a Warranty Claim

To begin a warranty claim, a customer must contact Master Recyclers with an invoice number and/or copy of original receipts prior to removing any defective part. An RMA number or claim number must be assigned, and repair instructions provided prior to other expenses incurred by the customer. Download our form and email it once completed to masterrecyclersca@gmail.com to start a warranty claim.

Requesting a Return or Requesting Core Pickup

Download our warranty claim form, fill it out, and return it to us via email at masterrecyclersca@gmail.com.

Warranty Terms

All warranty coverages must fall in line with the below terms:

All warranties are a one-time use labor payout, if labor is paid the labor is now gone from the warranty. Customers do have the option to add labor on the replacement invoice, this must be added on before the customer receives the part.

  • To submit a claim all installs must be done by a certified repair facility. Installs that are not performed at a certified repair facility will not be covered under any warranty stated above. This includes our self-installed parts unless notated on the original invoice and cleared by Master Recyclers.
  • Installation guidelines are not provided by Master Recyclers. It is the sole responsibility of the consumer to obtain these documents. Once the installation is complete the customer must maintain the part purchased according to original manufacturers' specifications.
  • Warranties will also be voided if failure of any of the following:
    • Overheating, racing, or additional aftermarket modifications not originally installed by the manufacturer, including DEF deletions and aftermarket tuners
    • Exceeding the manufacturer's tow and load ratings of the vehicle
    • Failing to follow any installation guidelines and procedures
    • Failing to hot flush all transmission coolers or replacing them (documentation will be required)
    • Incorrect fluids, additives, seals or gaskets that were used during the install (documentation will be required)
    • Failing to follow any procedures set forth by any remanufactured or used vendors supplied with a unit Master Recyclers sold
  • Customers must provide a repair order, receipts for any parts, services, gaskets, or fluids that were used during installation and the replacement if approved. Pictures must be submitted and or a video to prove the diagnosis of a failed product.
  • Master Recyclers may request a third-party inspection to be done at the shop where the installation took place or where the vehicle is currently being looked at for warranty.
  • All warranties are not transferable unless the original sale was sold to a reseller for a resale vehicle. In this case, the warranty will transfer to the first person who made the purchase of the vehicle nothing further.
  • If the price to source a replacement part exceeds the original invoice amount at our discretion Master Recyclers may refund the original invoice amount in full or request additional payment to take care of the warranty at hand.
  • If the part was originally shipped or delivered to the customer by Master Recyclers we will supply the replacement by the same method. If the part was picked up at one of our facilities it is the customer's responsibility to arrange the shipping costs of the replacement part or pay any additional shipping costs to get the replacement part to its destination. It will be Master Recyclers's responsibility to pick up any defective parts we request back not the consumers. However, all parts must be returned in a complete state and have all original markings as it was sent, unless otherwise authorized by Master Recyclers.
  • Regardless of where the part was installed Master Recyclers does not warranty any parts outside North America including Hawaii.
  • If an option to replace the part is available from Master Recyclers and customer chooses not to take the replacement, no labour to be paid out if customer purchased block warranty on original purchase.
  • These are used/recycled parts and they are sold in as-is condition. We are not responsible for any personal injury or property damage as a result of defects in the parts. Every customer must inspect the parts that are purchased. Master Recyclers is not responsible for any rental vehicle charges, towing charges, or loss of time customers may have incurred due to a failed part unless otherwise noted on the front of the invoice.

Conditions for Parts Coverage

Rotating assemblies and valvetrains

The rotating assembly is the crankshaft, connecting rods, pistons, piston rings, main bearings, and rod bearings. The valvetrain is valves, rocker arms, pushrods, lifters, camshaft, and heads. We do not cover exhaust, exhaust manifolds, intakes, turbo, injectors, pumps, fuel rails, oil coolers, electrical components, gaskets, or water pumps. Some of these parts may be included for the customer's convenience for installation, however Master Recyclers does not guarantee these components against failure.

Automatic transmissions

We will cover housing, torque converter, and internal parts only. We do not cover external sensors. All installation guidelines must be followed. Every transmission must be hot-flushed or coolers replaced to prevent further damage to the unit along with any relearning procedures for the unit. All documentation must be provided to validate the warranty.

Differentials, carriers, transfer cases, and manual transmissions

We will cover the housing and gears only. Shift motors, hubs, axle shafts, brakes, calipers, backing plates, and electrical connectors may be included with the parts but are considered customer convenience parts and are not covered under and warranty guidelines.